Teams and organizations

Can I hide the access to the team report from team members? At HIGH5, we value transparency within teams. Therefore, our policy does not allow people's results to be hidden from them....

How many admins can a team have on HIGH5? There is no limit to the number of admins a team can have on HIGH5. However, it's important to note...

Do I need to pay an additional fee for my colleague to be added to two different groups? Yes, if you're adding a colleague to multiple groups on the HIGH5 platform, you will need to pay an additional...

Can I buy multiple reports in one go? Yes, you can purchase multiple reports simultaneously on the HIGH5 platform. Follow these steps to buy multiple reports in one...

Why did no one in my team receive an invite to join the group? If you've found that no one in your team has received an invite to join the group, there might be...

Will the team members be notified to take the test if I add them to the group? When you add team members to a group on the HIGH5 platform, their results are only incorporated into the team...

How can I remove people from my group? Sometimes, it becomes necessary to remove individuals from teams for various reasons. This guide will walk you through the steps...

My code for unlocking the team report does not work. What’s wrong? If your code for unlocking the team report isn't working, there could be a few reasons why.First, it's possible that...

Can I get assistance from HIGH5 to interpret our group report? Certainly! While the HIGH5 test is designed to provide easily interpretable results for groups, we understand that some teams may...

What are the Working Together tips? Weekly coaching insights are informative emails sent to team members, providing valuable insights into the work habits and ethics of...

My team already took the test. How do I add them to the team? We are glad to hear that your team has completed the assessment! Adding them to the team is simple. We...

What is the “Reflections” tab? The "Reflections" tab creates a structured monthly reflection process designed to empower your team to bring their strengths into action....

Can I use this assessment to screen candidates?

My team members took the test, but they didn’t show up in the group. Why? It's possible that while your team members have taken the test, they may not have yet accepted your invitation to...

How can I download the team report? On the HIGH5 platform, we prioritize user accessibility, offering a seamless process for downloading your results. To download your results...