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Technical and account

How can I delete my account?

 

How can I report a bug or technical glitch on the platform?

 

How can I reset my password if I don’t have access to my email address anymore?

This article provides solutions for situations where you require assistance logging in because you cannot recall your password or reset it.

How can I update my details?

A guide on how to keep your account information up-to-date

How do I change my email?

 

How do I get in touch with the HIGH5 support team?

 

How do I reset my password?

 

I'm experiencing technical issues with your website. Who can I contact?

 

What should I do if I am not receiving the password reset email?

This article aims to provide insights and recommend steps to take when encountering the issue of not receiving password reset emails.

How do I unsubscribe from HIGH5 emails?

 

Can I request to have my data deleted from your systems?

 

Is the information I share in my assessment secure?

 

Where can I see the status of my subscription?

 

How do I change my billing details?

 

How is my personal data used and protected?

 

I would like to suggest a feature for the platform. How can I do it?

 

Which internet browsers and devices are most suitable for the use of the platform?

 

If I have multiple accounts, can I merge them together into a single account?

 

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