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Teams and organizations

Teams and organizations

Create/manage teams, group reports, admin/manager roles and team-level insights.
Who will see the results of the team assessment?
I want to add people to another team. Will they need to retake the test?
Is there a limit on the size of the group?
What is the difference between “Admin” and “Manager” roles on the platform?
How do I unlock individual reports for my team members?
Can I see a sample of a Team Report?
What’s inside the Team Report?
How do I unlock the team report for my team?
I have received a code to unlock the reports for my team. How do I use it?
How do I add or remove people from my team on the platform?
How do I create a team on the HIGH5 platform?
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Showing 31 to 41 of 41 results

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Taking the HIGH5 Test
Taking the HIGH5 Test
  • Can I retake the assessment?
  • How do I take the HIGH5 strengths test?
  • Is the assessment timed?
  • Is it possible to do the HIGH5 test without an email address?
  • I took the free test, how do I take a paid one?
  • Is it really free?
  • Does the mood I was in affect my results?
  • Can I take the HIGH5 assessment if I have a reading disability?
  • Can I pause my assessment and get back to it later?
  • Can I get a copy of the HIGH5 assessment questions and scoring key?
  • What is the minimum age to complete the assessment?
  • I completed the HIGH5 test many years ago. Do I need to complete it again?
  • How do I access my results?
  • Is there a shorter version of this test?
  • I paused the assessment, now I want to continue. How do I access it?
  • How long will it take me to complete the HIGH5 assessment?
Results and interpretation
Results and interpretation
  • How do I add my HIGH5 results to LinkedIn?
  • What do the colors mean behind the numbers?
  • I have lost the code I was given to unlock my results. What should I do?
  • What should I do with strengths that are not in my top 5?
  • I don’t like one of my strengths. Why is that?
  • Can the HIGH5 assessment reveal whether I am in the right career?
  • How can I print the full report?
  • Could you please send me the results?
  • Do my results change over time?
  • What do I receive after completing the free HIGH5 test?
  • Why the insights are available only for the top 5 strengths?
  • Does the sequence of strengths in my results matter?
  • What do the numbers mean in my HIGH5 results?
  • How unique are my results?
  • Can you help me understand some parts of my full report?
  • What to do with my results?
  • How long does it take for the personal report to be created after I pay?
  • Can I unlock my personal report later?
  • How do I unlock the full platform access?
  • I see my top 5, but how do I see all my strengths?
  • Is there a way to get a more detailed analysis of my results?
  • How do I interpret my test result?
  • My code for unlocking my personal report does not work. What’s wrong?
  • I have received a code to unlock my personal report. How do I use it?
  • Do I need a coach when using HIGH5?
  • How do I download my results?
  • What is the difference between the free results and the full personal report?
  • Can I see a sample of a full personal report?
  • What’s inside the full personal report?
  • How do I unlock my full personal report using my Prepay balance?
  • How do I unlock my full personal report?
Peer Review
Peer Review
  • Why do I need to provide peer feedback?
  • Who can see the feedback that my peers provided me?
  • When I invite peers to provide me feedback, will they need to complete the whole test?
  • When I invite peers to provide me feedback, what do they see?
  • What questions will I be asked when I am asked to provide peer feedback?
  • What is the “Peer Review” and how does it work?
  • Is there a deadline for submitting peer feedback?
  • I made a mistake, can I cancel the feedback I submitted?
  • I have been asked to provide feedback to my friend. What should I do?
  • I am clicking on the link to provide feedback, but it does not work. How to fix it?
  • How many people can I invite to provide me feedback?
  • Can I see who submitted which feedback to me?
  • Can I ask the same person for feedback several times?
  • Are peer reviews anonymous?
Connecting with others
Connecting with others
  • What’s inside the Working Together report?
  • What is the difference between the invite options available on HIGH5?
  • What is the difference between sending individual invites and invites to a group?
  • The link in the invitation email does not work, what should I do?
  • I want to share my results with someone. How do I do it?
  • I have been sent an invitation to complete HIGH5, what do I do now?
  • How to compare my results with someone else?
  • How many friends can I invite to the platform?
  • How is the privacy of my results maintained when connecting with others?
  • How do I view other people’s results?
  • How do I invite a friend to take the test?
  • How do I accept an invitation from a friend?
  • How can I use the HIGH5 platform to collaborate better with others?
  • How can I stop sharing my HIGH5 results with someone?
  • How can I access the Working Together report?
  • Can I see a sample of a Working Together report?
  • Can I reject an invitation to connect with someone?
Teams and organizations
Teams and organizations
  • How to navigate to a team report from a personal dashboard?
  • Is there a dedicated report for the team manager?
  • What are the ways I can make the best of the team report as a manager?
  • How can I make sure my team is consistent with their reflections?
  • How can I compare individual results within a team?
  • How to remind my team to complete the test?
  • I click on the link in the group invitation email, but it does not work. How to fix it?
  • Do I need to redo my assessment to be added to the team report?
  • Who in a team can view individual test results?
  • Can team members opt out or delete their data from the team report?
  • How can I view the test results of my team members?
  • How long does it take for the team report to be generated?
  • How long does it take for test results to be visible to the team admin?
  • Who can join my group on HIGH5?
  • Which instructions should I give to my team when taking the test as a team?
  • Can I hide the access to the team report from team members?
  • How many admins can a team have on HIGH5?
  • Do I need to pay an additional fee for my colleague to be added to two different groups?
  • Can I buy multiple reports in one go?
  • Why did no one in my team receive an invite to join the group?
  • Will the team members be notified to take the test if I add them to the group?
  • How can I remove people from my group?
  • My code for unlocking the team report does not work. What’s wrong?
  • Can I get assistance from HIGH5 to interpret our group report?
  • What are weekly coaching insights?
  • My team already took the test. How do I add them to the team?
  • What is the “Reflections” tab?
  • Can I use this assessment to screen candidates?
  • My team members took the test, but they didn’t show up in the group. Why?
  • How can I download the team report?
  • Who will see the results of the team assessment?
  • I want to add people to another team. Will they need to retake the test?
  • Is there a limit on the size of the group?
  • What is the difference between “Admin” and “Manager” roles on the platform?
  • How do I unlock individual reports for my team members?
  • Can I see a sample of a Team Report?
  • What’s inside the Team Report?
  • How do I unlock the team report for my team?
  • I have received a code to unlock the reports for my team. How do I use it?
  • How do I add or remove people from my team on the platform?
  • How do I create a team on the HIGH5 platform?
Coaches and trainers
Coaches and trainers
  • How do I change my account type to “coach”?
  • What happens after finishing the HIGH5 coaching certification program?
  • Do I need to be certified to use HIGH5 with my clients?
  • How can I get certified by HIGH5?
  • Can I hide the test results from my client?
  • How can I remind clients to complete the test?
  • Which HIGH5 reports will be useful for coaching sessions?
  • How do I exclude my results from the team analysis?
  • Can I buy the reports for my coaching clients?
  • How can I open the results of my clients?
  • How to connect with my coaching clients on HIGH5?
Reports and purchases
Reports and purchases
  • What benefits do I have with Full Platform Access as an individual?
  • What if I have two strengths in my top 5 that are totally opposite? Is it normal?
  • Do the purchased reports expire?
  • Why was my credit card charged twice for the service?
  • Why haven't I received a confirmation for my recent purchase?
  • Are the personal reports included in the team report?
  • Where can I view my purchases?
  • What should I do if my account hasn't been activated even though I've paid?
  • My payment did not go through. Why is that?
  • What if I am not satisfied with my purchase?
  • How much do the HIGH5 reports cost?
  • Which reports are available on the HIGH5 platform?
  • Are the Working Together reports included in the team report?
  • Does the Full Platform Access subscription include unlimited personal reports?
  • Are there any volume discounts?
  • Do you offer discounts to students/educators?
  • Do you offer discounts to non-profits?
  • How can I buy and manage prepaid reports?
Technical and account
Technical and account
  • If I have multiple accounts, can I merge them together into a single account?
  • Which internet browsers and devices are most suitable for the use of the platform?
  • I would like to suggest a feature for the platform. How can I do it?
  • How is my personal data used and protected?
  • How do I change my billing details?
  • Where can I see the status of my subscription?
  • Is the information I share in my assessment secure?
  • Can I request to have my data deleted from your systems?
  • How do I unsubscribe from HIGH5 emails?
  • What should I do if I am not receiving the password reset email?
  • I'm experiencing technical issues with your website. Who can I contact?
  • How do I reset my password?
  • How do I get in touch with the HIGH5 support team?
  • How do I change my email?
  • How can I update my details?
  • How can I reset my password if I don’t have access to my email address anymore?
  • How can I report a bug or technical glitch on the platform?
  • How can I delete my account?
General information
General information
  • Who should take the HIGH5 test?
  • Who do I contact if I want to collaborate with HIGH5?
  • What is this test meant for?
  • What is the difference between HIGH5 and a personality test?
  • What is HIGH5?
  • What does HIGH5 measure?
  • What about the HIGH5 reliability and validity?
  • How many people have taken the HIGH5 assessment?
  • How is HIGH5 different from other strengths assessments?
  • How is HIGH5 different from VIA Strengths?
  • How is HIGH5 different from MBTI?
  • How is HIGH5 different from CliftonStrengths?
  • Can I help translate the HIGH5 assessment into my language?
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