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Taking the HIGH5 Test

Taking the HIGH5 Test

Taking the HIGH5 Test

Step-by-step guidance on how to start, pause, resume and complete the assessment (format, time, accessibility)

How long will it take me to complete the HIGH5 assessment?

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Taking the HIGH5 Test

Can I retake the assessment?
How do I take the HIGH5 strengths test?
Is the assessment timed?
Is it possible to do the HIGH5 test without an email address?
What is the minimum age to complete the assessment?
I took the free test, how do I take a paid one?
Is it really free?
How do I access my results?
Does the mood I was in affect my results?
Can I take the HIGH5 assessment if I have a reading disability?
Can I pause my assessment and get back to it later?
Can I get a copy of the HIGH5 assessment questions and scoring key?
Is there a shorter version of this test?
I paused the assessment, now I want to continue. How do I access it?
I completed the HIGH5 test many years ago. Do I need to complete it again?
How long will it take me to complete the HIGH5 assessment?

Results and interpretation

How do I add my HIGH5 results to LinkedIn?
What do the colors mean behind the numbers?
I have lost the code I was given to unlock my results. What should I do?
What should I do with strengths that are not in my top 5?
I don’t like one of my strengths. Why is that?
Can the HIGH5 assessment reveal whether I am in the right career?
How can I print the full report?
Could you please send me the results?
Do my results change over time?
What do I receive after completing the free HIGH5 test?
Why the insights are available only for the top 5 strengths?
Does the sequence of strengths in my results matter?
What do the numbers mean in my HIGH5 results?
How unique are my results?
Can you help me understand some parts of my full report?
What to do with my results?
How long does it take for the personal report to be created after I pay?
Can I unlock my personal report later?
How do I unlock the full platform access?
I see my top 5, but how do I see all my strengths?
Is there a way to get a more detailed analysis of my results?
How do I interpret my test result?
My code for unlocking my personal report does not work. What’s wrong?
I have received a code to unlock my personal report. How do I use it?
Do I need a coach when using HIGH5?
How do I download my results?
What is the difference between the free results and the full personal report?
Can I see a sample of a full personal report?
What’s inside the full personal report?
How do I unlock my full personal report using my Prepay balance?
How do I unlock my full personal report?

Peer Review

Why do I need to provide peer feedback?
Who can see the feedback that my peers provided me?
When I invite peers to provide me feedback, will they need to complete the whole test?
When I invite peers to provide me feedback, what do they see?
What questions will I be asked when I am asked to provide peer feedback?
What is the “Peer Review” and how does it work?
Is there a deadline for submitting peer feedback?
I made a mistake, can I cancel the feedback I submitted?
I have been asked to provide feedback to my friend. What should I do?
I am clicking on the link to provide feedback, but it does not work. How to fix it?
How many people can I invite to provide me feedback?
Can I see who submitted which feedback to me?
Can I ask the same person for feedback several times?
Are peer reviews anonymous?

Connecting with others

What’s inside the Working Together report?
What is the difference between the invite options available on HIGH5?
What is the difference between sending individual invites and invites to a group?
The link in the invitation email does not work, what should I do?
I want to share my results with someone. How do I do it?
I have been sent an invitation to complete HIGH5, what do I do now?
How to compare my results with someone else?
How many friends can I invite to the platform?
How is the privacy of my results maintained when connecting with others?
How do I view other people’s results?
How do I invite a friend to take the test?
How do I accept an invitation from a friend?
How can I use the HIGH5 platform to collaborate better with others?
How can I stop sharing my HIGH5 results with someone?
How can I access the Working Together report?
Can I see a sample of a Working Together report?
Can I reject an invitation to connect with someone?

Teams and organizations

How to navigate to a team report from a personal dashboard?
Is there a dedicated report for the team manager?
What are the ways I can make the best of the team report as a manager?
How can I make sure my team is consistent with their reflections?
How can I compare individual results within a team?
How to remind my team to complete the test?
I click on the link in the group invitation email, but it does not work. How to fix it?
Do I need to redo my assessment to be added to the team report?
Who in a team can view individual test results?
Can team members opt out or delete their data from the team report?
How can I view the test results of my team members?
How long does it take for the team report to be generated?
How long does it take for test results to be visible to the team admin?
Who can join my group on HIGH5?
Which instructions should I give to my team when taking the test as a team?
Can I hide the access to the team report from team members?
How many admins can a team have on HIGH5?
Do I need to pay an additional fee for my colleague to be added to two different groups?
Can I buy multiple reports in one go?
Why did no one in my team receive an invite to join the group?
Will the team members be notified to take the test if I add them to the group?
How can I remove people from my group?
My code for unlocking the team report does not work. What’s wrong?
Can I get assistance from HIGH5 to interpret our group report?
What are weekly coaching insights?
My team already took the test. How do I add them to the team?
What is the “Reflections” tab?
Can I use this assessment to screen candidates?
My team members took the test, but they didn’t show up in the group. Why?
How can I download the team report?
Who will see the results of the team assessment?
I want to add people to another team. Will they need to retake the test?
Is there a limit on the size of the group?
What is the difference between “Admin” and “Manager” roles on the platform?
How do I unlock individual reports for my team members?
Can I see a sample of a Team Report?
What’s inside the Team Report?
How do I unlock the team report for my team?
I have received a code to unlock the reports for my team. How do I use it?
How do I add or remove people from my team on the platform?
How do I create a team on the HIGH5 platform?

Coaches and trainers

How do I change my account type to “coach”?
What happens after finishing the HIGH5 coaching certification program?
Do I need to be certified to use HIGH5 with my clients?
How can I get certified by HIGH5?
Can I hide the test results from my client?
How can I remind clients to complete the test?
Which HIGH5 reports will be useful for coaching sessions?
How do I exclude my results from the team analysis?
Can I buy the reports for my coaching clients?
How can I open the results of my clients?
How to connect with my coaching clients on HIGH5?

Reports and purchases

What benefits do I have with Full Platform Access as an individual?
What if I have two strengths in my top 5 that are totally opposite? Is it normal?
Do the purchased reports expire?
Why was my credit card charged twice for the service?
Why haven't I received a confirmation for my recent purchase?
Are the personal reports included in the team report?
Where can I view my purchases?
What should I do if my account hasn't been activated even though I've paid?
My payment did not go through. Why is that?
What if I am not satisfied with my purchase?
How much do the HIGH5 reports cost?
Which reports are available on the HIGH5 platform?
Are the Working Together reports included in the team report?
Does the Full Platform Access subscription include unlimited personal reports?
Are there any volume discounts?
Do you offer discounts to students/educators?
Do you offer discounts to non-profits?
How can I buy and manage prepaid reports?

Technical and account

If I have multiple accounts, can I merge them together into a single account?
Which internet browsers and devices are most suitable for the use of the platform?
I would like to suggest a feature for the platform. How can I do it?
How is my personal data used and protected?
How do I change my billing details?
Where can I see the status of my subscription?
Is the information I share in my assessment secure?
Can I request to have my data deleted from your systems?
How do I unsubscribe from HIGH5 emails?
What should I do if I am not receiving the password reset email?
I'm experiencing technical issues with your website. Who can I contact?
How do I reset my password?
How do I get in touch with the HIGH5 support team?
How do I change my email?
How can I update my details?
How can I reset my password if I don’t have access to my email address anymore?
How can I report a bug or technical glitch on the platform?
How can I delete my account?

General information

Who should take the HIGH5 test?
Who do I contact if I want to collaborate with HIGH5?
What is this test meant for?
What is the difference between HIGH5 and a personality test?
What is HIGH5?
What does HIGH5 measure?
What about the HIGH5 reliability and validity?
How many people have taken the HIGH5 assessment?
How is HIGH5 different from other strengths assessments?
How is HIGH5 different from VIA Strengths?
How is HIGH5 different from MBTI?
How is HIGH5 different from CliftonStrengths?
Can I help translate the HIGH5 assessment into my language?

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