Why haven't I received a confirmation for my recent purchase?

If you haven't received a confirmation for your recent purchase, there could be a couple of reasons for this.

If you're waiting for confirmation in terms of the money leaving your bank account, any issues with payment confirmation would need to be addressed with your bank  directly. 

However, if you're expecting a confirmation from HIGH5, you can view your purchase receipts directly on our platform. Simply log in to your account and navigate to the billing section where you'll find a record of your recent purchases.

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